Frequently Asked Questions
1. What are your office hours?
Our office is open Monday through Friday from 9:00 AM to 4:00 PM. Our friendly staff is available during these hours to assist you with rentals, payments, or any questions you may have.
2. When can I access my storage unit?
Tenants enjoy convenient access to their storage units every day from 7:00 AM to 9:00 PM.
3. Where are you located?
We are conveniently located at 2828 Cherry Ave. NE, Salem, OR 97301, just off I-5 and MLK Parkway, right across the railroad tracks from Bark Boys and Home Depot.
4. What security features do you offer?
Our facility is fully fenced and gated, equipped with advanced security cameras, and offers clean, secure units so you can store with confidence.
5. Do you offer drive-up access?
Yes! Our easy drive-up units make loading and unloading quick and stress-free, saving you time and effort.
6. How do I pay for my storage unit?
We offer the convenience of online bill pay so you can manage your account anytime, anywhere.
7. Are your units brand new?
Yes, our facility features brand-new, clean, and secure storage units designed to keep your belongings safe.
8. Do you offer move-in specials?
Absolutely! We provide great move-in specials to help you save when you get started. Contact our team to learn about current offers.
9. What types of items can I store?
Our units are perfect for household goods, furniture, seasonal items, business inventory, and much more. We kindly ask that you avoid storing hazardous or perishable items.
10. How do I rent a storage unit?
It’s easy! Call us at 503-509-9756, visit our office during business hours, or reserve a unit online to get started today.
